Refund policy

Returns and Refunds

Every RoomFruit canvas is made to order—printed specifically for your purchase. Here's how we handle orders.

If Your Order Arrives Damaged or Incorrect

Contact us at editor@roomfruit.com with your order number, clear photos of the damaged item with packaging as received, and a description of the issue. We'll assess and send you a replacement at no cost, or process a refund if replacement isn't possible.

Please reach out as soon as you receive your order so we can resolve it quickly.

Change of Mind

Because each canvas is made specifically for you, we cannot accept returns or exchanges for change of mind, wrong size selection, or personal preference—only if the item is damaged due to logistics handling.

Please choose carefully. We're happy to help before you order if you have questions about dimensions, colours, or designs.

Order Cancellations

You can cancel your order within 24 hours of placing it, provided production hasn't started. Email us at editor@roomfruit.com immediately. Once printing begins, cancellation isn't possible.

Refunds

Refunds are processed for damaged/incorrect orders or approved cancellations. Refunds go back to your original payment method and typically take 5–7 business days to appear (depending on your bank).

Your Consumer Rights

Under Indian consumer protection law, you're entitled to a replacement or refund if your product is defective or doesn't meet acceptable quality standards.

Questions? Email editor@roomfruit.com — we're here to help.