Shipping policy

Shipping Policy

Every RoomFruit canvas is made to order — printed specifically for your purchase before it ships.

We Ship Australia-Wide Only

We currently ship to Australian delivery addresses only. International shipping is not available at this time.

Production Time

Once your order is placed, it goes into production. Allow 2–4 business days for your canvas to be printed, quality checked, and prepared for dispatch.

Delivery Time

Estimated delivery once dispatched is 4–5 business days, depending on your location within Australia.

Total estimated time from order to delivery: 6–9 business days.

These are estimates. Carrier delays and other circumstances outside our control can occasionally affect delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery address. Shipping rates are displayed in Australian dollars (AUD) and are inclusive of GST where applicable.

Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number. Allow up to 24 hours for tracking to activate. Use the link provided to follow your order's progress.

Incorrect Addresses

Please double-check your shipping address at checkout. If a package is undeliverable due to an incorrect address provided at the time of order, any additional shipping costs to resend are the customer's responsibility.

Lost or Damaged in Transit

If your order arrives damaged or doesn't arrive at all, contact us at editor@roomfruit.com with your order number. We'll investigate and make it right — replacement or refund as appropriate.

Fulfillment

All RoomFruit canvases are printed and shipped via Gelato from our Australian warehouse. This ensures fast, reliable delivery across Australia.

Questions?

Email us at editor@roomfruit.com — we're here to help.